Compliant with CCPA (California Consumer Privacy Act), COPPA & US Federal Privacy Regulations
This policy explains how WEN NING CHINESE FOOD LLC collects, uses, protects and shares your personal information when you browse our website or submit food orders.
1. Personal Data We Collect
- Order Information: Full name, contact phone, delivery address, email submitted during checkout.
- Transaction Data: Order history, purchased menu items, payment records (credit card data not stored on our server, processed by licensed US payment gateway).
- Website Tracking: Cookie data, device IP address, browsing access time for site operation analytics.
2. How We Use Your Information
- Process, confirm and complete your food pickup & delivery orders normally.
- Send order confirmation SMS/Email and delivery status update notifications.
- Reply customer support inquiry via phone or email.
- Optional marketing promotion: send seasonal discount coupon only for users who explicitly opt-in; you can unsubscribe anytime.
3. Information Sharing Rules
We never sell your personal private data to third-party marketing companies per CCPA regulation. Limited data sharing only in below cases:
- Authorized delivery partners: share delivery address/phone only to complete food dispatch.
- US legal requirement: disclose information when required by local government court/law enforcement official subpoena.
- Secure payment processor: necessary billing data for transaction clearance only.
4. California Residents’ CCPA Rights
Under CCPA law, California customers own below legal rights, submit request via [email protected]:
- Right to Know: Request full list of personal data we collected about you.
- Right to Delete: Request permanent removal of your stored personal order information from our database.
- Right to Correct: Modify your wrong stored name, address or phone info.
- Opt-out of promotional messages anytime free of charge.
5. Children Privacy (COPPA Compliance)
Our website service is not targeted for users under 13 years old; we never knowingly collect personal information of minors below 13 per US COPPA law.
6. Data Security Protection
We apply industry-standard SSL encryption for website checkout page to protect your private information from unauthorized access; regular server security maintenance to avoid data leakage.
7. Cookie Policy Reference
Refer our standalone Cookie Policy page for detailed cookie usage rules; you can disable browser cookies manually anytime.
